Overview </h2><p style="margin: 0px;"><img style="display: block; margin-left: auto; margin-right: auto;" src="https://mohawk.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=404315&hashed=-257072825" alt="Mohawk_Careers_247x247"></p><p style="margin: 0in 0in 0pt;"></p><p style="margin: 0px;"></p><p style="margin: 0px;">To perform sa



To perform sales support duties for the department as well as customer service/ web content management. Will be responsible for all sales, freight quotes and making sure of shipments for discontinued promotions sales.


  • Upload drop inventory to sales website with a photo of each SKU

  • Laminate Drops

  • Solid Drops

  • Engineered Drops

  • LVT Drops

  • Carpet Drops

  • Process daily order entries for all incoming drop orders

  • Take payments for all sales transactions via Credit card

  • Take care of any claims with manager guidance

  • Return all calls and emails regarding product/order inquires

  • Provide all trucking and freight quotes on shipments

  • Continually monitor sales trends and make necessary changes to website

  • Coordinate with e-commerce team web enhancements

  • Assist with overflow responsibilities of the department

  • Continually monitor and update any inventory additions and deletions to keep the system current

EOE Minorities/Females/Protected Veterans/Disabled


  • High School diploma or GED

  • Website management experience

  • Two plus years’ experience in customer service/support, telemarketing or order entry.

  • Proficient computer skills to include MS Office products (Word, Excel, etc), and AS400. Must have basic math skills and accurate keyboarding skills.

  • Excellent verbal and interpersonal skills

  • Good organizational skills

  • Positive attitude with a willingness to work in a team environment

  • Ability to be persuasive in sales

  • Exemplary attendance record required


About Mohawk

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC , Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Job ID 2019-40215

FLSA Status Hourly

Company MOHAWK

Job Group Marketing