Mohawk Industries Jobs

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Job Information

Mohawk Industries ORDER FULFILLMENT SPECIALIST in CALHOUN, Georgia

Overview

Responsibilities

Partners with planning department and shipping to process orders and allocate inventory. Assist with more complex inventory orders. Run multiple reports for inventory and allocations.

  • Assist Customer Service and Sales

  • Partner with Soft Surface planning and Hardsurface Planning

  • Reduce inventory levels by offering customers additional rolls when available

  • Reduce inventory by offering multi-solution dyelot in hardsurface and softsurface

  • Un-assign cuts when system cuts come up short at the cut table

  • Work with planning to improve production dates

  • Assist shipping with assignment issues

  • Work reports for Menards, Home Depot, Lowes, Empire inventory

  • Assist with New Production Hardsurface

  • Assist with New Production Soft Surface

  • DT11 work with samples to borrow inventory

  • Run held rolls reports

  • Run Inventory mismatch reports

Qualifications

  • High School Diploma or GED equivalency required and 3 years related experience.

  • Basic Computer Skills: in word-processing and spreadsheet applications (MS Word, Excel AS400, Inet, & Electronic mail required).

  • In-depth knowledge of Company brands and products information required to perform the essential functions of the job. In-depth knowledge of commonly used concepts, practices and procedures related to department activities.

  • General office experience required

  • 1-2 years experience and job knowledge to resolve customer inquiries and problems and non-routine matters.

  • Knowledge of company’s functional structure to research and coordinate customer request.

Competencies:

  • High degree of skill and ability to explain most complex matters to ensure customer satisfaction and retention.

  • Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. Good Voice Quality that is conversational and professional.

  • Ability to interpret and follow oral and written instructions, policies, guidelines and processing standards.

  • Ability to demonstrate strong organizational and problem-solving skills required.

  • Ability to demonstrate strong interpersonal relationship building skills.

  • Must be an effective team member.

  • Ability to prioritize and manage time effectively.

EOE Minorities/Females/Disabled/Protected Veterans

Drug-Free/Tobacco-Free Workplace

About Mohawk

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC , Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Business Site US-GA-CALHOUN

Job ID 2020-45001

FLSA Status NonExempt

Company MOHAWK

Job Group Operations

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